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The payment system internally has been down for 14 business days, NVC agents are unable to verify my payment so allow me to complete the immigrant visa application. After sending bank proof of payment, it has been 8 days and I have not heard anything. Also when I call...
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Anonymous
Anonymous

worse customer service ever!!!! They hang up the phone on me ***.

1.0
I didn't like
  • Lack of information and solution
#1081107
Reply to reviews
To whom it may concern, I had my son who s the petioner for his father s case it s been long time they never answer it s me his mother who paid the appplication fees I need to know everything about it i don t want to lose that money i am a single mother I work hard to...
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1.8
#949492
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I am approved with my kids for more than a year and they asked me for the birth certificate of my kids..I am haitian and my kids dominican and I sent them the birth certificate in 5 ocasion according tot the requirement ..big (extention format) and I even sent both...
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2.0
#865754
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I have been dealing with NVC trying to get my stepson (my wife a US citizen) here to the US since we got the approval from USCIS back in Nov 2015. From the original package sent with the I-864 and all the photocopies of legal docs such as birth certificate now 4...
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1.0
#811922
Reply to reviews
I had 3 different case for who i did field supporting documents, i did send same documents with individual letters for each explaining what i am sending for all 3 , all same copy's , out of 3 two got accepted and approved but they keep sending back for one asking same...
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#792470
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My I-130 has been approved long back from USCIS, and NVC have received my approved petition since May 19-2015, but till today I had no reply nor they update us with what is going on, and even when we call, they don't answer nor they give us any feed back. It's shame....
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Anonymous
Anonymous

I am so disappointed by the services provided by the National Visa Center. I think when the media is involved into this chaos, it will put them in the spotlight. This is the b...

#652303
Reply to reviews
My I-130 has been approved long back from USCIS, and NVC have received my approved petition since Mar-6-2015, but till today I had no reply nor they update us with what is going on, and even when we call, they don't answer nor they give us any feed back. unfortunately...
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Anonymous
Oracle

I also find that the way in which the NVC treat its customers is disgraceful. We are paying for a service which is appalling. I even got through to the NVC by phone and when ...

Anonymous
Anonymous

You are right i don't think we have right in this countries. they pretend we have one but never. government ignore our case why since they could process for us passport 4 to 6...

1.0
I didn't like
  • Worst service around the world
#630292
Reply to reviews
NATIONAL VISA CENTER charged $500.00 for a process that belonged to USCIS. Called, mailed, emailed and escalated but they refused to refund saying charges are valid when UNITED STATES IMMIGRATION DEPT. STATED THEY ARE NOT VALID AND NOT APPLICABLE. I wrote to OFFICE OF...
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Anonymous
Anonymous

Technically, USCIS and NVC are two different departments and therefore the documents required along with fees will vary. USCIS is part of Homeland Security while NVC is part o...

Anonymous
YL

I agree with you! I experience same problem. Affidavit of Support form has no fees per USCIS.gov, yet NVC claims it is $120! And it is impossible to get hold of someone at NVC...

1.0
#572889
Reply to reviews

National Visa Center - Worst costumer service

National Visa Center
#1111277
1.8
Details
they hang the phone, they do not help anyone !! They give you half solutions, making delays in the process, respond in an ironic and spoiled way ... Excuse me! but I'm paying for the services! I'm not asking you for a favor! so more respect !! if you are not comfortable with the work, leave the space to people who really want to!
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National Visa Center Service Review

National Visa Center
#1009126
NVC the worst service in the world no professional lazy people not working properly
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National Visa Center Customer Care Review

National Visa Center
#990811
NVC IS THE WORST OF ALL! People here are incompetent insensitive lazy *** people! Its sickening! Worse part is people like us dont have anyone to file a complaint againts this thats why they continue to be like this. I give this 0 star
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